Conflicts of Interest
We are committed to acting in the best interests of our clients. However, conflicts of interest may arise during the course of our business.
What is a conflict of interest?
A conflict occurs when personal, financial, or commercial interests could interfere with our duty to clients. Examples include:
- Preferential treatment of partners or clients
- Acting as both service provider and counterparty
- Fee or spread arrangements that could affect pricing
How we manage conflicts
We apply strict internal controls:
- Independent compliance & risk oversight
- Fair pricing and best execution practices
- Transparent disclosure of relevant relationships
- Employee training and conduct rules
Your rights
You have the right to:
- Be informed of any material conflicts
- Request clarity on pricing or partner relationships
- File complaints if you suspect unfair treatment
We continuously review and monitor potential conflicts to protect client interests and regulatory compliance.
Questions? Contact us at complaince@cryptopay.me.