Law enforcement officials should use firstname.lastname@example.org for the submission of the requests. To ensure a timely response, please do not send law enforcement inquiries to Cryptopay Support or any other channel not intended for law enforcement.
For a quicker response time, please submit a copy of the request to our email address email@example.com.
You must have valid legal grounds to request the information in to order for Cryptopay to compel to provide any user's information. The request should contain information which will help us identify the user or transaction for which the information is sought (e.g., Cryptopay user’s full name, Cryptopay’s crypto wallet address and known card’s number(s) and any other information about certain requested information and its relation to the investigation).